Phone

Phone Support

+44 20 3455 2871

Customer Service Hours:

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

Emergency Line (24/7):

0203 893 7713

For gas leaks and power outages
Email

Email Support

[email protected]

Response Times:

General enquiries: Within 24 hours
Sales enquiries: Within 4 hours
Technical support: Within 2 hours

Department Emails:

Sales: [email protected]
Support: [email protected]
Billing: [email protected]

Location

Visit Our Office

Ringeriacc Head Office
142 Cromwell Road
London SW7 4EF
United Kingdom

Office Hours:

Monday - Friday: 9:00 AM - 5:00 PM
Weekend: By appointment only

Transport Links:

South Kensington Station: 5 min walk
Gloucester Road Station: 7 min walk

Send Us a Message

Complete the form below and we'll get back to you as soon as possible. For urgent matters, please call our customer service line.

What to Expect:

  • Personalized energy quotes within 24 hours
  • Expert advice on the best tariff for your needs
  • Free switching service with no interruption
  • Information on green energy options

Personal Information

Property Information

Service Interest

Message

We typically respond within 24 hours. For urgent matters, please call us directly.

Visit Our London Office

Our head office is conveniently located in South Kensington, easily accessible by public transport with excellent connections across London.

Central Location

Central London Location

Prime location in South Kensington with easy access to major transport links

Parking

Visitor Parking

Limited visitor parking available, or use nearby public car parks

Accessible

Accessible Building

Fully accessible office with lift access and disabled facilities

Book an Appointment

While walk-ins are welcome during office hours, we recommend booking an appointment to ensure our specialists are available to give you their full attention.

Call to Book

Getting Here

By Underground:

  • South Kensington Station: 5 minutes walk (Piccadilly, Circle & District lines)
  • Gloucester Road Station: 7 minutes walk (Piccadilly, Circle & District lines)
  • Knightsbridge Station: 10 minutes walk (Piccadilly line)

By Bus:

  • Routes 14, 49, 70, 74, 345, 360, 414, C1
  • Stop: Natural History Museum or Exhibition Road

By Car:

  • From Central London: A4 Cromwell Road
  • Nearest car parks: Exhibition Road, Kensington
  • Congestion Charge Zone applies

Frequently Asked Questions

Quick answers to common questions - if you need more help, don't hesitate to contact us

We provide energy quotes within 24 hours of receiving your enquiry. For simple residential quotes, we can often provide estimates within 2-4 hours during business hours.

No, switching to Ringeriacc is completely free. We handle all the paperwork and coordination with your current supplier at no cost to you.

For an accurate quote, we need your current supplier details, recent energy bills (if available), property type, and estimated annual usage. Don't worry if you don't have all this - we can still provide estimates.

Yes, walk-ins are welcome during office hours (Mon-Fri 9AM-5PM). However, we recommend calling ahead to ensure our specialists are available and can give you dedicated time.